TSubmit a ticket through Student Support Services.

You should submit a ticket through Student Support for the following reasons:

• ALL Technical Issues
• An Issue with the Curriculum
• An issue with an Assessment
• Quiz/Exam Reset or Re-take Requests
• Course Extension Requests
• Course Add/Drop Requests

General Questions about the Program

For optimal performance, we recommend the following devices:

• Desktop computers
• Chromebook
• iPad
• Android tablet
• Surface tablet

For optimal performance, we recommend the following operating systems:

• Windows 10
• Apple Mac OS X 10.14+
• iOS version 13.3+ (Safari only)

For optimal performance, we recommend the following operating systems:

• Firefox
• Chrome
• Safari (Supported for iPads only)

• Clear your cache.

You may need to clear your Cache: Often, system, and browsers are updated to improve the overall performance of the user. From time to time, these updates require the user to clear or empty the browser's cache. The cache is where your temporary internet files are held. The information that is held in this temporary internet folder is anything that is downloaded onto your hard drive via the internet. When you empty the cache you clear all the information that has been gained from surfing or downloading on the net. In addition to allowing updates to be seen more quickly, clearing your cache increases your computer speed. Learning to clear your browser's cache will benefit you greatly.