Enrollment: FAQs

How do we apply/enroll?

Enrollment at Penn School is accomplished completely through an online process. This begins with the submission of an online application.

What types of Enrollment are possible?

Single Courses: Enroll in individual courses for credit recovery, summer school or for the purposes of taking one required online course as mandated by your local state or country.

Full-Time Enrollment: Enroll full-time and take six credits per school year until graduation.

Enroll for homeschooling purposes.

Dual Enrollment (international students): Through an approved provider and partner school, students can be dually enrolled in the Penn School. This will allow them to earn a diploma from both a US and international high school simultaneously.

How do I choose my classes?

Courses are chosen during the enrollment process. A student's course selection must be submitted before a student can access the learning platform.

Academics: FAQs

Do the assignments and quizzes have deadlines?

Penn School is a hybrid, self-paced learning platform. The platform will reflect recommended due dates. The listed due dates help students pace themselves in order to complete the course in the given timeframe. All coursework must be completed no later than the “end of enrollment date” established during registration.

What is the Penn School grading scale?

A. 90 - 100

B. 80 - 89

C. 70 - 79

D. 60 – 69

F. 59 - below

Can I drop/withdraw from a course?

Yes.

Asynchronous Courses: During the first 7-days of a student's enrollment into a Self-Paced course, students retain the right to drop and/or change a course without financial or academic penalty. Students must submit official documentation of this request on the WA Online website for this procedure to apply to the request.

How long does an average course take to complete?

Each full-credit course contains an estimated 135 hours of content to complete.

Is it possible to receive an extension for my course?

Yes.

A course extension—a change to the student’s end-of-enrollment date—may be granted after a request from the student, the student’s parent, or a designated mentor is submitted via the extension process. Once a final grade report for a course is issued, students may not submit additional work for that course. Furthermore, no course enrollment period can extend beyond the original end date without an extension request. Each course includes a pacing guide with target due dates to help students manage their pacing. In addition, weekly reports and communication help ensure that students meet their target dates. If any coursework is not completed by the end of the semester, and no extension has been requested, the student shall receive a zero for each incomplete item, and those zeroes are included in the student’s average when final grades are calculated. Extensions may continue up to eight weeks beyond the original end date. Such extensions are granted for extenuating circumstances only and at the discretion of the school

Can I drop a course?

Yes.

Asynchronous Courses: During the first 7-days of a student's enrollment into a Self-Paced course, students retain the right to drop and/or change a course without financial or academic penalty. Students must submit official documentation of this request on the Penn School website for this procedure to apply to the request.

Can I re-take Quizzes and Exams?

Yes, you can re-take Quizzes; however, you cannot re-take an Exam.

QUIZZES: Students will automatically be granted the ability to retake quizzes and exams one time (1 time).

ASSIGNMENTS: Students will not be allowed to resubmit or re-take assignments once the grade is assigned by the instructor.

EXAMS: Students will not be allowed to resubmit or re-take exams once the grade is assigned by the instructor or computer.

Are there any restrictions regarding graduation?

Yes.

1) All students must complete the program’s coursework in its entirety prior to their 20th birthday in order to qualify for graduation.

2) August 1st: Last Day to Submit Coursework August 15th: Student Graduate Announcements & Virtual Graduation Ceremony Posted; September 1st: Mailing of Physical Diplomas to Students

3) Any student who fails a required course for graduation in a core area must repeat the course at Penn School before the next course in the sequence may be taken. Failure in an elective course will not automatically dictate a make-up course. However, the course would have to be repeated if it is a prerequisite for another course the student wishes to take or if the student does not meet the graduation requirements for electives.

TECHNICAL: FAQs

If I need technical support assistance, who do I contact?

Submit a ticket through Student Support Services.

You should submit a ticket through Student Support for the following reasons:

ALL Technical Issues

An issue with the Curriculum

An issue with an Assessment

Quiz/Exam Reset or Re-take Requests

Course Extension Requests

Course Add/Drop Requests

General Questions about the Program

Which devices does the platform work on?

For optimal performance, we recommend the following devices:

Desktop computers

Chromebook

iPad

Android tablet

Surface tablet

Which operating systems does the platform work on?

For optimal performance, we recommend the following operating systems:

Windows 10

Apple Mac OS X 10.14+

iOS version 13.3+ (Safari only)

Which browsers does the platform work on?

For optimal performance, we recommend the following operating systems:

Firefox

Chrome

Safari (Supported for iPads only)

What operating system does the platform work on?

For optimal performance, we recommend the following operating systems:

Windows 10

Apple Mac OS X 10.14+

iOS version 13.3+ (Safari only)

What suggestions do you have if the platform is running slow?

Clear your cache.

You may need to clear your Cache: Often, systems and browsers are updated to improve the overall performance of the user. From time to time, these updates require the user to clear or empty the browser's cache. The cache is where your temporary internet files are held. The information that is held in this temporary internet folder is anything that is downloaded onto your hard drive via the internet. When you empty the cache you clear all the information that has been gained from surfing or downloading on the net. In addition to allowing updates to be seen more quickly, clearing your cache increases your computer speed. Learning to clear your browser's cache will benefit you greatly.